Internal Sales and Customer Service

Who We Are...

GSA Systems isn't the old guard.

The business is younger than most of our rivals — and it's got the energy to match it.

We're high-performance.
We're fun-loving.

And, we back ourselves with some of the strongest brands and products in the electronic security space. We're hungry. We're growing. And our ethos is simple:

Get it done. Make it easy. Do it properly.

The Role...

This isn't a "stand behind a counter and wait" kind of job.

You'll be at the centre of what we do:

• Greeting customers (tradies, techs, business owners — people who value speed and accuracy)
• Quoting accurately and confidently
• Processing orders without mistakes
• Picking and packing with precision - Ability to do some lifting as part of picking and packing duties
• Solving problems on the fly
• Offering alternatives when stock or specs don't line up

You'll be one of the key reasons our customers keep coming back.

Who You Are...

You're not here to blend in.

You're:

• Fun - it's a huge part of our culture
• Detail-obsessed (because part numbers in our world aren't forgiving)
• Autonomous - you don't need someone holding your hand or breathing over your shoulder
• A team player who actually contributes
• Naturally proactive - finding solutions is what we do best
• Comfortable in a fast-paced environment
• The type who finishes the job properly, not just "close enough"

And importantly — you're not a clock watcher.

We want someone who takes ownership. Someone who sees a gap and fills it. Someone who takes pride in doing things right.

Do You Need Electronic Security Industry Experience?

It helps. Of course it does.

But it's not essential.

Our team has come from:

• Retail
• Hospitality
• Construction
• Real estate
• Trade supply
• And a few unexpected places

What matters more?

• You're interested in what we do
• You're sharp
• You learn quickly
• You genuinely care about delivering a great customer experience

We can teach product knowledge.

We can't teach drive.

Why GSA?

Because growth is real here.

Because you'll work with a team that backs each other.

Because you'll be trusted, not micromanaged.

Because if you're good, you won't stay in the same lane forever.

And because working somewhere that actually has momentum feels very different to working somewhere just trying to survive.

If you're ready to step into something faster, sharper and more ambitious — we should talk.

Send through your application and tell us why you think you'll be a great fit for our team.

👉 Apply now.