Internal Sales Assistant

Role Description This full-time Internal Sales Assistant role is an on-site position based in Curitiba, PR. The Internal Sales Assistant will support the sales team by handling incoming customer inquiries, preparing quotations, and processing orders in the company’s systems. Responsibilities include maintaining accurate customer records, following up on leads, and providing product information and basic technical details to clients. The role also involves coordinating with logistics, finance, and other internal teams to ensure timely delivery and proper billing. The Internal Sales Assistant will monitor open orders, support after-sales service, and contribute to achieving sales targets through organized, proactive support and clear communication.

Qualifications

• Strong interpersonal skills and customer service abilities to build trust, manage expectations, and maintain long-term client relationships.
• Clear verbal and written communication skills to handle calls, emails, and internal coordination with accuracy and professionalism.
• Sales aptitude and experience in inside sales or sales support, including preparing quotes, following up on leads, and supporting sales targets.
• Solid organization skills to manage multiple orders, prioritize tasks, maintain updated records, and meet deadlines in a fast-paced environment.
• Basic proficiency with CRM or ERP systems and standard office software (e.g., spreadsheets, email, document tools).
• Attention to detail and accuracy when entering data, preparing documents, and reviewing order information.
• Ability to collaborate effectively with cross-functional teams and work on-site full time in Curitiba, PR.
• Previous experience in medical products, healthcare, or a related industry is an advantage.
• Completed high school education; a technical course or degree in Business, Sales, Administration, or related field is a plus.