Internal Sales Assistant

Exciting Opportunity: Internal Sales Assistant at John Nicholls (Trading) Limited – Kidlington Branch

We are excited to announce a new opportunity at John Nicholls (Trading) Limited. We are looking for a dedicated Internal Sales Assistant to join our team at our Kidlington Branch.

Job Purpose

As an Internal Sales Assistant, you will play a key role in helping our branch achieve its sales and gross profit targets through effective trading and exceptional customer service.

Key Responsibilities

• Actively sell and promote company products to meet branch sales and gross profit targets.
• Contribute to the branch’s overall performance by working collaboratively to achieve targets.
• Engage with customers both in person and over the phone, processing orders, resolving queries, and offering product advice when needed.
• Negotiate with suppliers and monitor customer orders to ensure smooth delivery and 100% customer satisfaction.
• Source competitive quotes for stock items from suppliers to secure the most cost-effective options.
• Stay informed and up to date on our product range to consistently deliver exceptional customer service.

Who We’re Looking For

We are looking for a team player with a background in sales and customer service. You should be comfortable using computers and have a working knowledge of the construction industry, plumbing materials, or ideally, experience in plumbing supplies sales.

Key Skills and Competencies

• Strong communication and sales abilities
• Proven customer service experience
• Computer literacy
• Self-confidence and self-motivation
• Knowledge of heating and plumbing materials (preferred)

Benefits

• Competitive salary
• Branch performance bonus
• Staff discount

About us:

John Nicholls (Ltd) was founded by the late chairman John Nicholls 1965. The continuity as a family business is assured by his son Andrew who with the support of his board of Directors, drive Nicholls forward with the commitment and levels of customer service to which all our customers, trade, and retail, have become accustomed.

In 2014 we acquired J&Bs Plumbing & Heating based on the South Coast, adding an additional 8 Plumbing & Heating branches and 5 Bathroom Showrooms.

John Nicholls now has a network of plumbing & heating branches and bathroom showrooms throughout Oxfordshire, Warwickshire, Dorset, and Hampshire proudly employing over 100 people, with a turnover more than £30 million.

At John Nicholls we prioritise inclusivity and diversity. So, if you like the look of this role, and your experience doesn’t align perfectly - we encourage you to apply anyway. You may be just the right candidate for this or other positions that we have available. ​​​​​​​

Working Hours: 47 Hours per Week 7.30am – 5.00pm (Monday to Friday) 08.00 – 12 noon (alternate Saturdays)

Job Type: Full-time

Pay: From £31,063.24 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Store discount

Experience:

• plumbing sales: 2 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person