Internal Sales

Internal Salesperson

Hotco is a leading Australian manufacturer of custom-made electrical heating elements and industrial heating systems as well as providing spare parts for cooking, heating, and cooling products for domestic commercial and industrial applications.

We currently have an opportunity for an Internal Sales position based in Bayswater, Western Australia.

The role will have a strong focus on providing sales, product and general support to new and existing customers as well as supporting daily operations.

The role will also support stock and warehouse operations.

Key Responsibilities:

• General customer service duties

• Answering customer phone and email enquiries and processing customer orders

• Processing customer payments

• Order entry and invoicing

• Assist with daily operations

• Support Warehouse operations including but not limited to

  • Receiving, unpacking, processing and checking warehouse stock products
  • Support data entry and arrangement of consignments
  • General store maintenance
  • Assist in stock take

Skills and Experience (Preferable but not required as full training is provided)

• Sales or customer service experience
• Experience in receiving and processing orders
• Excellent phone manner along with verbal and written communication skills
• High attention to detail and good administrative & computer skills

Monday-Friday 38 Hours