Internal Sales Coordinator

Internal Sales Coordinator Bogor , Gunung Putri

Position Details

Holder of position: Functional area: Sales & Marketing Coordination
Location: Bogor , Gunung Putri
Reports to: General Manager / Senior Management Team
Coordinates with: Sales Team, Marketing Team, Finance, Operations, Distributors, Retail Partners, Project Customers

Job Purpose

The Internal Sales Coordinator will act as the central support point for the sales organization, helping senior management track sales activities, manage the sales pipeline, coordinate follow-ups, and ensure sales information is accurate, organized, and visible.

This role is suitable for a hungry, organized, and data-driven person who wants to grow in a commercial environment. The person does not need to be highly experienced but must be proactive, disciplined, strong in communication, and comfortable working with Excel, reports, and internal follow-up.

Key Job Responsibilities

Sales Pipeline & Reporting

• Maintain and update the sales pipeline on a weekly basis.
• Track leads, prospects, quotations, projects, distributor opportunities, and customer follow-ups.
• Collect weekly sales reports from the sales team and consolidate them for management.
• Prepare simple sales dashboards, trackers, and summaries using Excel.
• Highlight missing reports, delayed follow-ups, and overdue actions to management.

Customer & Sales Team Follow-Up

• Assist the sales team in following up with existing and prospective customers.
• Track customer inquiries, quotation status, pending actions, and next steps.
• Coordinate internally to ensure customer requests are handled properly.
• Maintain clear records of customer communication and sales activities.
• Escalate urgent customer issues or delays when required.

Sales & Marketing Coordination

• Support sales and marketing activities, promotions, campaigns, and customer events.
• Coordinate with the sales team to collect market feedback, customer updates, and competitor information.
• Help prepare sales materials, presentation support, product information, and internal documents.
• Maintain organized records of price lists, customer data, quotations, and commercial documents.

Internal Coordination & Project Support

• Support the General Manager and senior management team with sales coordination tasks.
• Prepare meeting notes, action trackers, and follow-up reminders.
• Track deadlines, responsibilities, and progress on internal sales and marketing projects.
• Coordinate with finance, operations, and marketing to support sales-related activities.
• Help improve internal templates, reporting discipline, and workflow organization.

Experience & Qualifications

• Diploma or bachelor’s degree in Business, Marketing, Administration, Management, or related field.
• 1–3 years of experience in customer service, sales support, sales administration, telesales, coordination, or commercial administration.
• Experience in building materials, retail, distribution, construction, or B2B sales support is an advantage but not required.
• Strong communication skills in Bahasa Indonesia and basic to good English.
• Good Microsoft Excel skills, including data entry, filters, formulas, simple reports, and tracking sheets.
• Organized, detail-oriented, and able to follow up consistently.
• Hungry to learn, proactive, and willing to take ownership.
• Comfortable working with salespeople, customers, and senior management.
• Able to manage multiple tasks and deadlines.
• Positive attitude, strong work ethic, and high accountability.

Key Competencies

• Excel and data tracking
• Communication and follow-up
• Customer service mindset
• Organization and attention to detail
• Sales administration
• Internal coordination
• Problem solving
• Accountability
• Willingness to learn and grow

Key Performance Indicators

• Sales pipeline updated accurately and on time.
• Weekly sales reports collected and consolidated.
• Customer follow-ups tracked clearly.
• Management receives accurate sales summaries and trackers.
• Internal action items are followed up consistently.
• Sales and marketing documents are organized and easy to access.
• Reduction in missed follow-ups, incomplete reports, and unclear sales information.