Internal Sales Representative

About The Business

Worldwide Timber Traders was established in Western Australia in 1966, celebrating almost 60 years in business. We are a medium-sized wholesale supplier of high-quality timber and board products, catering to a diverse clientele across various industries. With a commitment to excellence and sustainability, we pride ourselves on delivering exceptional service and premium solutions to our valued customers Australia wide.

About The Role

We are currently seeking a motivated and dynamic Internal Sales Representative to join our team on a full-time basis. This role will be based at our Bibra Lake office and will involve working closely with our sales team to drive business growth and ensure customer satisfaction.

Key Responsibilities

• Proactively engage with existing and potential customers to understand their timber product needs and requirements.
• Provide prompt and accurate quotation and pricing information to customers.
• Process sales orders efficiently and accurately, ensuring all details are recorded correctly in the Software System.
• Liaise with the production and logistics teams to coordinate timely delivery of orders.
• Build and maintain strong relationships with customers to promote repeat business and enhance customer loyalty.
• Actively identify opportunities for upselling and cross-selling additional products and services.
• Assist with general administrative tasks as required to support the sales team.

Skills And Experience

• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with customers.
• Excellent attention to detail and accuracy in processing sales orders and quotations.
• Proficiency in using sales and Software Systems is advantageous.
• Ability to work effectively both independently and as part of a team.
• A proactive and results-driven attitude, with a commitment to achieving sales targets and delivering exceptional customer service.
• Knowledge of timber and board products, as well as industry trends is desirable but not essential.
• Proven experience in a similar internal sales role, within the timber or construction industry is desirable but not essential.

Benefits

• Competitive salary package with weekly pay.
• Ongoing training and development opportunities to support career growth.
• Friendly and supportive team environment.
• Opportunity to work with a reputable and established company in the timber industry.

If you are passionate about sales and eager to take on a new challenge in a dynamic and rewarding environment, we want to hear from you! Apply now with your resume and cover letter outlining your relevant experience and why you would be the perfect fit for this role at Worldwide Timber Traders.