Internal Sales Representative – Full Time

Total Laser Cutting Services is seeking a detail-oriented and customer-focused Internal Sales Representative to join our team in Bayswater. This role is ideal for someone who enjoys working in a fast-paced environment, supporting customers, preparing quotes, and ensuring smooth communication between all stakeholders.

This is an office-based internal sales role and your contribution will help maintain our strong customer relationships and support the efficient delivery of our laser-cutting services.

About the Role

As an Internal Sales Representative, you will be responsible for managing incoming enquiries, preparing accurate quotes, processing orders, and maintaining communication with customers, suppliers, and internal teams. You will be a key part of our operations, ensuring that everyone involved has the information they need at each stage of the process.

This position is perfect for someone who enjoys structure, customer service, and being a reliable point of contact within the business.

Key Responsibilities

• Prepare accurate and timely quotes for customers
• Respond to incoming enquiries via phone and email
• Follow up on outstanding quotes and customer feedback
• Liaise with customers to clarify job details and expectations
• Coordinate with suppliers to obtain pricing, lead times, and order updates
• Communicate clearly with internal departments to ensure smooth job flow
• Keep all stakeholders informed of job progress, changes, and timelines
• Maintain accurate records, documentation, and order information
• Support general administrative tasks to assist the sales and production teams

Key Requirements

• Experience in internal sales, customer service, or administration
• Strong communication and interpersonal skills
• Excellent attention to detail, accuracy, and follow-through
• Ability to manage multiple tasks in a busy environment
• Professional and customer-focused approach
• Competent computer skills (CRM, quoting systems, email, spreadsheets)
• Willingness to learn about laser-cutting processes and materials
• Strong problem-solving skills and a proactive attitude

Why Join Us?

• Full-time, stable role in a well-established business
• Friendly and supportive team environment
• Office-based role — no external sales or cold calling
• Opportunity to grow your skills in a unique technical industry
• Convenient Bayswater location
• Competitive wage based on experience

Apply Now

If this sounds like the right opportunity for you, please submit your application, including your resume, via the SEEK website.