Internal Sales Support

We are looking for an Internal Sales Support Professional who will work in our office in Madrid - Tres Cantos. As part of the sales team, you should be able to work autonomously, contribute to a team, and respond effectively to management direction.

You will be responsible for ensuring that sales support activities are undertaken to the highest standard and processes set out by Flender.

Ideal Candidate: You are highly adaptable, determined, and excel in customer-focused situations. You enjoy working collaboratively with others to develop solutions. You take pride in contributing to the team’s success. Mechanical engineering background or similar.

What are your responsibilities?

• Analyze customer needs for mechanical power transmission solutions

• Prepare solutions with standard Flender products

• Define custom tailored solutions with Flender products and complement them with external products such as electrical motors, geared motors, or peripheral mechanical elements

• Analyze end customers' needs and support their decision-making process

• Prepare, review and book customer quotations

• Review customer orders and check consistency and completeness in cooperation with all involved stakeholders on both customer side and Flender teams; Process orders

• Proactively perform project management tasks in relevant orders

• Interface with product / marketing groups to resolve configurations and technical changes

• Provide information to customers and/or general sales, such as technical and quality documentation

• Take care of aftersales and service enquiries

• Act as back-office support for general duties

Skills:

• Previous experience in similar roles: 2 years or more

• Mechanical engineering experience is essential.

• SAP experience would be an advantage

• Salesforce experience would be an advantage

• Ability to manage own workload and priorities when appropriate

• Spanish: fluent, high level such as native

• English language skills would be preferred; German would be a plus

Note: Pay attention to +381 phone code – Our recruiters come from Flender Serbia.