Internal Telephone Sales Representative

The role
Fast Mover Tools Ltd is a wholesaler to the automotive paint distribution industry supplying key partners and distributors throughout the U.K and are seeking a motivated and dynamic sales representative to join our internal sales team.

The ideal candidate will possess excellent communication skills and a strong drive to achieve and exceed sales targets.

The role will include engaging with existing distribution partners with the aim to retain the business with them and maintaining long term relationships, whilst supporting the business development team to gain new business.

For Fast Mover Tools Ltd our internal sales representative team is our main focus and priority and we expect all team members to show the same level of passion and care the directors do so our customers receive an excellent buying experience.

Experience in the industry is not essential but a positive attitude along with a mindset that customers deserve a great service is.

Responsibilities

• Develop and maintain relationships with existing through communicating with them over the phone, email and other messaging systems.
• Hit a target of 4hr talk time per day.
• Follow up quotes from customers.
• Encourage the customer to use our industry leading B2B ordering platform and lead them through the on boarding process for them.
• Manage time efficiently to meet sales targets while ensuring high levels of customer satisfaction.
• Collaborate with the marketing team to implement promotional strategies that will retain business.
• Identifying areas where we are loosing sales or not getting them and working with the business development team to increase the customers spend.
• Maintain accurate records of sales activities, customer interactions, and feedback in the CRM system.
• Attend training sessions to enhance product knowledge and improve sales techniques.
• Monitoring the customers price file to ensure maximum margin is achieved.
• Be the customers internal relationship manager and main point of conatct.

Qualifications

• Proven experience in internal sales role is essential completing at least 4 hrs talk time per day.
• Passionate about sales.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills in English, enabling clear interaction with clients.
• Ability to negotiate effectively while maintaining a professional approach.
• Experience in using Microsoft Business central ERP and Pipedrive CRM system would be preferable but not essential as training will be given.
• Demonstrated commitment to providing exceptional customer service.
• A proactive attitude with a strong drive for results and personal development.
• Have a solutions led mind set.

If you are looking for a 8.30 to 5.00 internal sales job with the possibility of promotion to new business development then this could be your new role.

Job Type: Full-time

Pay: £38,000.00-£45,000.00 per year

Benefits:

• Casual dress
• Free parking

Work Location: In person