Sutherland
International Chat Process
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹175,000 – ₹375,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
10 September 2026
What they need
Sutherland hiring for international chat process!!
Share your resume on 8097597439
Job Responsibilities:
* Handle inbound customer chats related to orders and product deliveries.
* Assist customers with issues such as incorrect, damaged, missing, or delayed products.
* Resolve customer queries efficiently while ensuring a positive customer experience.
* Provide accurate information regarding orders, returns, refunds, replacements, and delivery updates.
* Maintain quality standards and meet performance metrics.
Eligibility:
* Freshers are welcome to apply.
* Excellent communication skills (B2 level).
* HSC/Graduate (as per process eligibility).
Shift & Working Days:
* 5 days working
* 2 rotational weekly offs
* US shift
Employment Type:
* Opportunity to work from home after 6 months, subject to performance and business requirements.
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