International Chat Process professional

International Chat Support

Qualification - UG/Grad

Location - mahadevpura

Experience - minimum 1 year into international Chat process

Language - English ( Excellent)

Shifts- US

Cab - 2 way

immediate joining only.

Key Responsibilities

• Handle customer queries through international chat support.
• Provide accurate and timely resolutions to customer concerns.
• Maintain professional and effective written communication with customers.
• Understand customer requirements and provide appropriate solutions.
• Manage multiple chat conversations while maintaining quality.
• Document customer interactions and update relevant systems.
• Follow process guidelines, quality standards, and compliance requirements.
• Meet assigned productivity, quality, and customer satisfaction targets.