International Chat Support

Customer Support Executive – International Chat Support

Location: Sector 30, Gurugram, Haryana
Work Mode: Work from Office
Job Type: Full-Time
Experience: 6 months or more in International BFSI/BPO
Salary: ₹30,000 – ₹31,000 per month (CTC), based on experience and eligibility
Working Days: 5 days per week
Shift: Rotational shifts
Week Off: Rotational
Joining: Candidates available to join on or around 28 September 2026

Job Overview

We are hiring Customer Support Executives for an international chat support process in the BFSI/financial services domain.

The selected candidate will assist customers through chat, resolve service-related queries, provide accurate information, and follow established process, quality, and compliance guidelines.

Key Responsibilities

• Handle customer queries through international chat support.
• Assist customers with account, transaction, and service-related queries.
• Provide accurate and timely information based on defined processes.
• Maintain professional and clear communication with customers.
• Manage multiple chat conversations while maintaining accuracy and service quality.
• Follow process guidelines, quality standards, and applicable compliance requirements.
• Record customer interactions and update relevant information in the system.
• Escalate queries appropriately when required.
• Maintain productivity and quality standards as defined for the process.

Candidate Requirements

• Minimum 6 months of experience in an international BFSI or BPO process.
• Good written and verbal communication skills.
• Strong typing and multitasking ability.
• Customer-focused approach with good problem-solving skills.
• Attention to detail and ability to follow defined processes.
• Comfortable working in rotational shifts and rotational week-offs.
• Willingness to work from the office in Sector 30, Gurugram.
• Candidates who can join on or around 28 September 2026 are preferred.

Compensation & Benefits

• ₹30,000 – ₹31,000 per month CTC, depending on experience and eligibility.
• 5 working days per week.
• Rotational shifts and rotational week-offs.
• Both-side cab facility, subject to applicable company/process guidelines.
• Process training and workplace support.
• Opportunity to work in an international customer support environment.

Work Location

Sector 30, Gurugram, Haryana

Work Mode: Work from Office

How to Apply

Interested candidates who meet the experience requirements can share their updated CV or contact the recruitment team for further details.

Email: [email protected]
Contact: 7547072426

Pay: ₹30,000.00 - ₹31,000.00 per hour

Work Location: In person