International Customer Support

Customer Service Executive- Voice Process

Role & responsibilities

• Handle inbound customer queries related to technical issues.
• Diagnose and troubleshoot basic technical problems.
• Provide accurate and timely resolutions to customers.
• Escalate unresolved issues to the appropriate teams.
• Maintain detailed records of customer interactions.
• Meet quality, productivity, and customer satisfaction targets.

Preferred candidate profile

• fresher / Experience both can applied
• Excellent verbal and written communication skills.
• Strong problem-solving and analytical abilities.
• Basic technical troubleshooting knowledge.
• Customer-centric approach with a positive attitude.
• Ability to work in a fast-paced environment.
• Proficiency in MS Office and CRM tools is an advantage.
• Graduate Freshers are welcome to apply.

Job Details

• Location: Gurugram
• Working Days: 5 Days working
• Week Off: 2 Rotational Off
• Shift: Rotational shifts
• Cab: Both-side cab facility available
• Need Immediate Joiners Only
• Walk in Interview Only

To Schedule Your Interview, Contact:

Sumit:84448133411 (Drop your updated CV)