Shining Stars Institution & travels
International Customer Support Executive
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹375,000 – ₹425,000 / year
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
17 August 2026
What they need
Hello Job Seekers,
We are looking for an experienced International Customer Support Executive to join our voice process team in Noida. The ideal candidate should have at least 6 months of experience handling international customers over voice and possess excellent communication and customer-handling skills.
Position: International Customer Support Executive Voice Process
Location: Noida (Sector 144)
Salary: Up to 4.3 LPA
Experience: Minimum 6 months of experience in an International Voice Process
Working Days: 5 days a week
Shift: Rotational shifts
Immediate Joiners
Key Responsibilities
- Handle inbound and/or outbound calls from international customers.
- Understand customer queries and provide accurate and timely resolutions.
- Deliver a high-quality customer experience through professional and courteous communication.
- Handle customer complaints and escalations effectively.
- Maintain accurate customer records and update relevant information in the system.
Requirements
- Minimum 6 months of experience in an International Voice Process is mandatory.
- Excellent verbal communication skills in English.
- Strong customer-handling and problem-solving abilities.
- Comfortable working in rotational shifts.
- Willingness to work from the Noida location.
- Candidates should be comfortable working in a 5-day working environment.
Interested candidates with relevant International Voice Process experience can apply or connect on 9555410234(HR Pragya).
Regards,
HR Pragya
ShiningstarsITPL
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