International Customer support executive

International Customer Support Executive

Salary: ₹20,000 – ₹35,000 In-Hand + Incentives
Qualification: 12th Pass
Experience: Freshers Can Apply
Working Days: 5 Days a Week
Cab Facility: Both-Side Cab up to 20 KM
Meal: One-Time Meal
Work Mode: Work From Office

Key Responsibilities :-

• Handle customer queries through voice/chat as per process requirements.
• Communicate with international customers and provide accurate solutions.
• Understand customer concerns and ensure timely resolution.
• Maintain proper customer records and update CRM systems.
• Follow process guidelines and quality standards.
• Handle escalations professionally and coordinate with internal teams.
• Achieve defined quality, productivity, and customer satisfaction targets.

Requirements :-

• Minimum 12th Pass.
• Freshers are welcome.
• Excellent English communication skills are mandatory.
• Strong listening and problem-solving skills.
• Basic computer knowledge.
• Comfortable working in rotational shifts, including night shifts.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Life insurance
• Provident Fund

Application Question(s):

• How much do you rate your English communication skill out of 10?
• How many months of experience do you have in calling related domain ?
• What's your last in-hand salary ?
• Are you ok with sales role as well with higher incentives ?

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Preferred)

Location:

• Gurgaon, Haryana (Preferred)

Work Location: In person