International Customer Support Executive

Key Responsibilities

• Outbound & Inbound Prospecting: Initiate contact with potential US clients via outbound dialer campaigns, digital web leads, and follow up on warm inbound inquiries.
• Initial Debt Assessment: Conduct thorough, professional, and empathetic telephone consultations to understand the prospect’s current financial crisis, including total unsecured debt, income, and expenditure.
• Lead Qualification: Qualify prospects against standard US insolvency criteria (e.g., minimum debt thresholds, number of creditors, and stable income).
• Data Accuracy & CRM Management: Maintain flawless records of client interactions, debt figures, and contact details in the CRM database.
• Compliant Warm Handoff: Transfer qualified leads seamlessly to senior Debt Advisors or Licensed Insolvency Practitioners for formal processing.
• Objection Handling: Confidently navigate objections and clear up misconceptions about IVAs, credit scores, and debt management while maintaining a consultative, non-aggressive approach.

Pay: ₹22,000.00 - ₹29,500.00 per month

Work Location: In person