International Outbound Telecom Process

NTT DATA | Hiring for International Outbound Telecom Process for Gurugram Location | Salary - 3,94,992 LPA

Position: International Outbound Telecom Process

Location: Gurugram

Shift Timings: US-Canada Shift (10 hours working)

Facility: Pick-up & Drop Facility in the Night Shift

Compensation : 3,94,992 LPA

Additional Incentive: Employees shall be entitled to earn up to $50 per month upon achieving the sales target, over and above the fixed compensation.

Why Join Us?

Work with a globally recognized organization

Attractive compensation package

Night shift pick-up & drop facility provided by the company

Excellent opportunity to build a career in the international BPO industry

Additional monthly earning potential through performance incentives

Freshers: Any Graduate are Eligible to apply- BA/B.Com/BBA/BBM/BFA/BFM/ BAF, BBI and BSc( Except CS, IT, Maths, DS, Statistics, Physics, chemistry, electronis, Cybersecurity, Biochemistry)

Graduation that are not eligible BE/B.Tech/BCA/Tech Graduates/Post Graduates

Job description:

About NTT DATA:

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. Its our belief in possibility that drives us, but its our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means:

• Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
• Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. Were committed to building a people-focused environment where you can shine, no matter who you are.
• Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
• Being part of a global PIONEER where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

Work Schedule & Benefits:

• Shift Timing: USCanada Shift (Night Shift aligned to North American time zones)
• Working Hours: 10 hours per shift (including breaks as per company policy)
• Work Mode: 100% Work from Office
• Transportation: Company-provided pick-up and drop facility (for night shifts)

Role Summary:

Entry-level outbound sales role responsible for engaging Canada-based customers, promoting telecom products/services, and driving revenue through consultative selling.

Key Responsibilities:

• Make high-volume outbound calls to prospective and existing customers
• Promote telecom products (plans, upgrades, bundles, retention offers)
• Understand customer needs and recommend tailored solutions
• Achieve daily, weekly, and monthly sales targets
• Handle objections and rejections professionally
• Maintain accurate CRM records (calls, conversions, follow-ups)
• Ensure compliance with scripts, quality, and process standards
• Deliver strong customer experience while maximizing revenue

Required Skills:

• Strong communication with neutral/clear English accent
• Sales mindset with persuasive ability
• Active listening and customer empathy
• Resilience and ability to handle rejection
• Basic system/CRM handling