International Services Coordinator

What You ll Work On

• Coordinate and support the day-to-day delivery of international customer programmes.
• Act as a central point of contact for customers, partners, suppliers, and internal teams.
• Ensure effective communication and follow-up of service-related activities and actions.
• Provide customer, operational, and administrative support to facilitate the resolution of enquiries and service requests.
• Maintain programme documentation, certifications, and customer records with accuracy and attention to detail.
• Build strong stakeholder relationships and coordinate activities across multiple teams and locations.
• Monitor progress, identify issues, and escalate where appropriate.
• Support process improvement initiatives that enhance operational efficiency and customer experience.
• Contribute to the ongoing success of the International Service Delivery function.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Desired Candidate Profile

• Degree educated or equivalent professional experience.
• Previous experience in service coordination, customer service, administration, or operational support is desirable.
• Strong communication and interpersonal skills with the ability to engage effectively across diverse teams and locations.
• Excellent organizational skills with the ability to manage multiple priorities and deliver on commitments.
• Strong attention to detail and commitment to maintaining accurate records and documentation.
• Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Proactive and customer-focused, with strong problem-solving abilities and sound judgment on issue escalation.
• Able to work independently while collaborating effectively within an international environment.