International Student Support Coordinator

Role & responsibilities

• Support international students with areas such as admissions, visas, orientation, accommodation, welfare, and ongoing student services.
• Coordinating with partner universities on various student exchange initiatives.
• Handling enquiries from universities and students, briefing the nominations & applications procedures.
• Managing the international student experience at IIT Madras by organizing the required documentation, travel, orientation, events, etc.
• Maintaining, analysing and assessing relevant data to provide insights to inform internationalization efforts in reports, presentations, etc.
• Responding to queries from international offices, students and othe stakeholders.
• Supporting other activities at the Office of Global Engagement, should the need arise.

Preferred candidate profile

• Proven experience experience in working with or managing students or similar role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong multitasking, time management, and organizational skills.
• Ability to handle sensitive information with confidentiality and discretion.