international voice process

Role & responsibilities

• Handle inbound and outbound international calls with US customers.
• Communicate clearly and professionally with customers.
• Understand customer requirements and provide suitable solutions.
• Handle customer queries, concerns, and objections effectively.
• Maintain a good customer experience throughout the call.
• Convince customers and achieve assigned targets.
• Follow call quality standards and company processes.
• Maintain accurate customer and call records.
• Coordinate with internal teams when required.
• Meet daily and monthly performance targets.

Preferred candidate profile

Both Male and Female can apply,

Location: Thiruchitrambalam Near Pondicherry

Contact: 9585581144, [email protected]