Accenture
International voice process
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹600,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
25 August 2026
What they need
Job Title: International Voice Process (BPO)
Location: Bangalore / Bengaluru
Experience Required: Minimum 1 year
Process: Customer service
Employment Type: Full-Time
Work Mode: Work from Office
Job Description:
We are hiring experienced candidates for an International Voice Process. The ideal candidate should have a minimum of 1 year of experience in an International Voice Process and excellent English communication skills.
Roles & Responsibilities:
- Handle inbound and outbound calls from international customers.
- Resolve customer queries professionally and efficiently.
- Provide excellent customer service and ensure customer satisfaction.
- Maintain accurate records of customer interactions.
- Meet quality, productivity, and performance targets.
- Work effectively in rotational or international shifts.
Eligibility Criteria:
- Minimum 1 year of experience in an International Voice Process is mandatory.
- Excellent verbal and written English communication skills.
- Strong customer-handling and problem-solving skills.
- Comfortable working in rotational/night shifts.
- Immediate joiners will be preferred.
Job Location: Bangalore / Bengaluru
share your updated resume below
Email id:[email protected]
Contact.number:8790159389
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