International Voice Process

Key Responsibilities

• Handle customer queries and provide effective resolutions through international voice support.
• Communicate professionally with UK & US customers via phone.
• Understand customer concerns and provide accurate information.
• Resolve complaints and issues while maintaining a high level of customer satisfaction.
• Follow company policies, processes, and quality standards.
• Maintain accurate customer records and update relevant information.
• Meet assigned productivity, quality, and customer service targets.
• Escalate complex issues to the appropriate department when required.
• Ensure professional communication and a positive customer experience.

Pay: ₹25,000.00 - ₹46,000.00 per month

Language:

• English (Preferred)

Work Location: In person