International voice process

**HIRING | INTERNATIONAL VOICE PROCESS**

**Location:** Hitech City, Hyderabad

**Process:** International Voice – Inbound

**Experience:** Minimum 1 Year in International Voice Process

**CTC:** ₹2.5 LPA – ₹4.5 LPA + Performance Incentives

**Transport:** 2-Way Transport Provided

**Working Days:** 5 Days Working + 2 Rotational Week Offs

**Shifts:** Rotational / Night Shifts

**Work Mode:** Work From Office

**Job Type:** Full-Time, Permanent

ROLE & RESPONSIBILITIES

* Handle inbound customer calls and assist customers with their queries.

* Listen to customer concerns and provide appropriate solutions.

* Resolve customer issues efficiently and maintain customer satisfaction.

* Provide clear information about products, services, plans, pricing, and policies.

* Meet performance targets such as **AHT, CSAT, quality, and productivity**.

* Provide basic technical support and troubleshoot customer issues when required.

* Follow company quality and process guidelines.

ELIGIBILITY

✅ Minimum **1 year of experience in International Voice Process**

✅ **Excellent English communication skills**

✅ Comfortable working in **rotational/night shifts**

✅ Comfortable working **from office**

✅ **Immediate joiners only**

✅ **Graduation is not required**

❌ Freshers are not eligible

❌ Domestic voice experience is not eligible

❌ AR Callers / Healthcare profiles are not eligible

SELECTION PROCESS

1 **HR Screening**

2 **Versent Round**

3 **Operations Round**

PERKS & BENEFITS

2-Way Transport
Performance-Based Incentives

Overtime Opportunities

5 Days Working + 2 Rotational Week Offs

Full-Time Permanent Employment

APPLY NOW

Interested candidates can share their updated resume at:

**[email protected]**

**Immediate Hiring – Limited Openings!**

Pay: ₹250,000.00 - ₹460,000.00 per year

Benefits:

• Commuter assistance
• Health insurance
• Provident Fund

Work Location: In person