International Voice Process Executive

• Handle customer queries and provide effective resolutions through calls, email, or chat.
• Manage escalated customer concerns and ensure timely resolution.
• Provide accurate information regarding products, services, and account-related issues.
• Maintain high standards of customer service and communication.
• Coordinate with internal teams for complex issue resolution.
• Document customer interactions and update relevant systems accurately.
• Follow company policies, quality standards, and process guidelines.
• Meet productivity, quality, and customer satisfaction targets.

Preferred Candidate

• Excellent communication skills in English.
• Experience in international customer support is preferred.
• Ability to handle escalations and complex customer issues.
• Good problem-solving and customer-handling skills.
• Comfortable working in rotational or night shifts, if required.

For More Details Contact HR Shashank{9035094251/990280028}