C
Careersource
International Voice Process Executive
14 days ago
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Important information
Contract type:
Permanent
Salary:
₹250,000 – ₹550,000 / year
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
9 October 2026
What they need
Job Responsibilities
- Handle customer queries through calls, live chat, and email.
- Provide accurate information and effective solutions to international customers.
- Maintain professional communication and ensure customer satisfaction.
- Resolve customer complaints and escalate complex issues when required.
- Maintain accurate records of customer interactions.
- Meet performance targets related to quality, productivity, and customer satisfaction.
Eligibility Criteria
- Excellent English communication skills (verbal and written).
- Good typing skills and basic computer knowledge.
- Strong problem-solving and customer-handling abilities.
- Willingness to work in rotational shifts, including night shifts.
- Freshers and experienced candidates can apply.
Contact: 9342017608- Akshay
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