International Voice Process/ Technical & Customer support / Sal 6.5 lp

Hiring: Technical & Customer Support Associate International Voice Process

For More Details

Call : HR smitha @ 9880964847 (Call or Whatsapp)

Email id : [email protected]

Call has to be made between 10am -6 PM

Not Hiring any candidates who stays out of Bangalore ( Face to Face) Interview

Bangalore Location

UG / Graduates

Freshers also can apply

US Rotational Shift & Off

Immediate Joiners only

Salary - 2.5lpa upto 6.5 lpa

Experienced- Min one year and above in handling US/UK/Canadian/Australian and other international Customers.

WALKIN INTERVIEW ONLY

Responsibilities

• Manage a high volume of inbound and outbound calls with a friendly and professional demeanor.
• Resolve customer issues promptly and accurately by identifying solutions and appropriate responses.
• Provide information about products or services, taking orders, and processing returns.
• Follow up on customer inquiries to ensure their needs are met.
• Document all call information, interactions, and steps taken in detailed records.
• Collaborate with team members to improve processes and ensure high customer satisfaction.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• Represent the company in a courteous and professional manner during all customer interactions.

Skills

• Customer Service
• Communication
• Problem-solving
• Time Management
• Call Center Systems
• Data Entry
• Conflict Resolution
• Multitasking

Documents Required Freshers-Aadhar card, pan card, All educational docs

Experienced-Aadhar card, pan card, All educational docs, previous company offer letter, relieving letter & payslips

NO CHARGES APPLIED