Internet BDC Manager

Company Overview
Deery Auto Group is a dynamic automotive dealership dedicated to providing exceptional sales and service for a wide range of new and pre-owned vehicles. With a strong focus on customer satisfaction and a commitment to employee growth, we pride ourselves on fostering a lively, supportive work environment that values innovation and teamwork.

Job Summary
We are seeking an energetic and detail-oriented Internet BDC (Business Development Center) Manager to lead our online sales efforts. In this pivotal role, you will manage the digital customer engagement process, develop sales pipelines, and drive high-end automotive sales through effective communication and negotiation. Your expertise in B2B sales, inventory management, and customer relationship building will be essential to achieving sales targets and elevating our dealership’s online presence.

Duties

• Oversee the dealership’s online lead management system, ensuring timely follow-up with prospective customers via phone, email, and digital platforms
• Develop and maintain a robust sales pipeline by engaging potential clients through outbound sales strategies and B2B outreach
• Manage inbound inquiries efficiently, providing exceptional customer service and guiding prospects through the vehicle purchasing process
• Utilize CRM (Customer Relationship Management) software to track customer interactions, update records, and analyze sales trends
• Coordinate with the sales team to support upselling initiatives, deal closing, and inventory control efforts
• Conduct regular training sessions for staff on phone etiquette, negotiation techniques, and effective communication skills
• Build strong client relationships through personalized communication, public speaking engagements, and community outreach initiatives

Qualifications

• Proven experience in automotive industry sales or retail sales with a focus on high-end or passenger car sales
• Strong background in B2B sales, negotiation, and deal closing techniques
• Excellent organizational skills with the ability to manage multiple priorities within a fast-paced environment
• Multilingual or bilingual abilities are highly desirable to serve diverse customer bases effectively
• Demonstrated success in achieving or exceeding sales targets through outbound sales efforts and upselling strategies
• Proficiency in CRM software systems supported by technical support teams; familiarity with automotive financing options is a plus
• Exceptional communication skills, including phone etiquette, public speaking, and client relationship management
• Experience in inventory management, retail math, and organizational skills necessary for effective dealership operations

Join us at Deery Auto Group to lead our digital sales initiatives with energy and enthusiasm! We’re committed to empowering our team members with the tools they need to succeed while delivering outstanding service that keeps customers coming back.

Pay: $51,731.33 - $75,000.09 per year

Benefits:

• 401(k)
• 401(k) 6% Match
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: In person