Internet Sales Representative

Join Our Sales Team

Are you outgoing, motivated, competitive, and great with people?

We are looking for an Automotive Internet Sales Representative to join our growing team. This is an exciting opportunity for someone who enjoys talking with customers, building relationships, and turning opportunities into appointments and sales.

As an Internet Sales Representative, you will be one of the first points of contact for many of our customers. You will communicate with customers through phone calls, email, text, website inquiries, and online chat, helping them take the next step toward purchasing or servicing a vehicle.

No automotive experience? No problem. We provide training and the tools you need to succeed.

If you are driven, coachable, professional, and motivated by results, we want to hear from you!

What You'll Do

• Respond promptly and professionally to inbound Internet and phone leads.
• Make outbound calls to prospective, current, and previous customers to generate new business.
• Build rapport with customers and identify their vehicle needs.
• Schedule appointments for customers to visit the dealership and meet with the sales team.
• Confirm upcoming appointments and work to maximize appointment show rates.
• Follow up with customers who missed or canceled appointments and reschedule them.
• Maintain consistent follow-up with leads throughout the sales process.
• Respond to customer inquiries through email, website chat, and other digital communication channels.
• Provide customers with accurate information about vehicles, availability, features, accessories, and dealership services.
• Handle Internet sales inquiries and ensure every lead receives timely, personalized attention.
• Communicate customer needs and important messages to the appropriate departments.
• Maintain accurate records and document customer interactions in the dealership's CRM.
• Work closely with Sales Management and the Sales Team to maximize every sales opportunity.
• Follow established processes for lead management, appointment setting, and customer follow-up.
• Participate in product, technology, and sales training.
• Establish personal performance and income goals and develop a plan to achieve them.

What We're Looking For

The ideal candidate is:

• Outgoing and confident on the phone.
• Friendly, professional, and comfortable communicating with a wide variety of customers.
• Committed to being a team player and have a winning attitude.
• Motivated by goals, performance, and earning potential.
• Highly organized and able to manage multiple customers and conversations at once.
• Coachable and willing to learn.
• Persistent without being pushy.
• Comfortable making a high volume of phone calls and following up consistently.
• Able to use computers, email, the Internet, and CRM software.
• A strong communicator with excellent listening skills.
• Reliable, professional, and committed to providing an exceptional customer experience.
• Able to accept coaching and feedback and put it into action.

Automotive sales or BDC experience is a plus, but not required. We are willing to train the right person.

Why Join Our Team?

• $40,000–$70,000+ earning potential
• Full-time position
• Paid training
• 401(k) with company matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Employee vehicle discount
• Opportunity for advancement
• Supportive team environment

Schedule

• Monday–Friday
• Evening shifts
• Weekends as needed

What Makes a Great BDC Representative?

This position is about more than answering phones. You're creating opportunities.

Every call, text, email, and follow-up is an opportunity to build a relationship, earn a customer's trust, and schedule an appointment that can turn into a sale.

If you're the type of person who enjoys talking to people, setting goals, competing with yourself, and being rewarded for your results, this could be the opportunity you've been looking for.

Apply today and take the next step in your automotive career!

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person