Internship- Customer Service

OUR TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

YOUR TASKS

• Support non-voice operations and customer-related activities.
• Perform administrative tasks, including data extraction and report maintenance to facilitate management analysis and decision-making.
• Ensure data accuracy and perform regular data maintenance activities.
• Maintain and organize SharePoint and Microsoft Teams repositories, including periodic clean-up activities.
• Support Revenue Generation (Rev Gen) campaigns and booster initiatives.
• Contribute to GenAI and Global Virtual Assistant (GVA) projects, while driving continuous improvement and operational excellence initiatives.

YOUR PROFILE

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• At least Diplomaor equivalent and above
• Good Spoken and Written in English and Bahasa Malaysia.

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!