Internship - IT Support

We are looking for IT Support Intern to join our team and gain hands-on experience in a professional IT environment.

📍 Placement Locations:

• Bukit Jelutong, Shah Alam
• Kuala Lumpur
• Sepang, KLIA

📅 Internship Duration: Minimum 3 months
🕒 Working Hours: Monday – Friday, 9.00 AM – 6.30 PM

💻 Internship Scope

• Assist with first-level IT support via phone, email, and onsite.
• Assist in troubleshooting computers, laptops, printers, and other IT peripherals.
• Support installation and configuration of hardware, software, and applications.
• Assist with user account and access management.
• Support Windows 10/11, macOS, MS Office, Microsoft Teams, and other common applications.
• Assist in troubleshooting basic network and internet connectivity issues.
• Record and track IT issues using helpdesk/ticketing systems.
• Assist with IT asset inventory and device management.
• Support preventive maintenance, system updates, and IT equipment deployment.
• Assist the IT team with system upgrades, new installations, and other IT projects.
• Perform other IT-related duties and tasks as assigned.

🎓 Requirements

• Currently pursuing Diploma/Degree in Information Technology, Computer Science, Information Systems, or related field.
• Basic knowledge of computer hardware, software, networking, and troubleshooting.
• Good communication and problem-solving skills.
• Willing to learn and able to work independently as well as in a team.
• Fresh graduates who are looking to gain practical IT experience are also encouraged to apply.