Internship Operation Admin

Position Purpose:

To support the daily operations through administrative tasks while also being actively involved in store activities, including preparing products such as ice cream and croffles.

Key Responsibilities:1. Administrative Duties:

• Prepare daily sales and stock reports.
• Organize and update documents such as SOPs, work schedules, attendance records, and evaluation forms.
• Assist with HR-related tasks (e.g., leave records, claims, internal letters).
• Communicate with HQ regarding documentation, stock deliveries, or audit matters.

2. Operational Duties:

• Assist in product preparation such as frozen yogurt, croffles, etc.
• Ensure product quality and presentation are according to SOP.
• Support frontline operations, especially during peak hours (e.g., handling customer flow).
• Maintain cleanliness of workstation, display area, and prep zones.

3. Daily Operational Support:

• Act as a liaison between front-of-house (FOH) and back-of-house (BOH).
• Monitor stock needs (e.g., topping refills, item availability).
• Assist with stock arrangement using FIFO/FEFO and check for expired items.
• Record any operational issues for further action.

Requirements & Skills:

• Able to multitask between admin work and store operations.
• Proficient in using basic software (e.g., Google Sheets, WhatsApp, Canva is a bonus).
• Proactive, detail-oriented, and quick to learn.
• Team player and able to work in shifts, including weekends and public holidays.
• F&B experience is an added advantage.

Job Type: Internship

Pay: RM300.00 - RM1,700.00 per month

Work Location: In person