Internship Trainee

JD : Project Delivery Intern Operations & Execution

About the Role:

We are looking for a Project Delivery Intern to support the TDM Project Delivery team in the day-to-day execution and coordination of training programs. The role offers hands-on exposure to live program operations, trainer coordination, tracking, reporting, stakeholder communication, and issue resolution.

What You Will Do:

• You will work directly with the Project Delivery Team, Supporting the end-to-end execution and coordination of live training batches.
• Track programs/ projects (schedules, attendance, deadlines) and pending activities.
• Maintain accurate Excel and Google Sheets trackers, dashboards, and operational records with accuracy.
• Coordinate and follow up with trainers regarding schedules, session reminders, documents, reports, and submissions.
• Coordinate with internal teams and institutional stakeholders for day-to-day delivery requirements.
• Monitor session progress and support timely resolution or escalation of delivery issues.
• Prepare weekly status updates and operational reports with accuracy.
• Maintain program documentation and support completion and closure activities.
• Follow defined SOPs, checklists, communication standards, and escalation processes.

Mandatory Skills

• Good working knowledge of MS Office & Google Workspace.
• Ability to maintain accurate trackers and prepare the reports.
• Professional email drafting and clear written communication.
• Clear verbal communication; English and Hindi are required.
• Strong follow-up, coordination, deadline-management, and ownership skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Comfortable using a personal laptop for day-to-day work.

Added Advantage

• Knowledge of regional languages such as Kannada, Odia, Marathi, or other Indian regional languages.
• Prior exposure to project coordination, operations, administration, customer support, training coordination, or EdTech.
• Interest in Project Management, Training Operations, Learning & Development, or EdTech.

Ideal Candidate

• Recent graduate or candidate with 01 year of relevant experience.
• Detail-oriented, process-driven, proactive, and willing to take responsibility.
• Comfortable with calls, follow-ups, coordination, and working with multiple stakeholders.
• Able to work in a fast-paced operations environment, manage multiple live programs & can handle 6-day working schedule.