Interview Confirmation Specialist

We are hiring a Interview Confirmation Specialist for a major US-based client in the recruitment and staffing industry. This is a full-time remote role for a U.S-based company. This role is ideal for someone who is a confident communicator, highly motivated, and thrives in a structured environment while delivering excellent candidate experiences.

Key Responsibilities:

• Conduct a high volume of outbound calls (200-300) daily using an autodialer to job applicants
• Clearly and professionally confirm interview dates, times, and other necessary details
• Enthusiastically encourage applicants to attend their scheduled interviews.
• Answer basic questions applicants may have about the interview process.
• Accurately update applicant status and record call outcomes in our client's tracking system.
• Consistently meet daily and weekly targets for confirmed appointments.
• Maintain a positive, friendly, and professional demeanor on every call.

Required Qualifications:

• 2+ years of experience in high volume sales, telemarketing, or high volume recruiting
• 1+ years of experience working from home
• Fluent English with business level experience
• A positive, upbeat, and engaging personality with excellent phone etiquette.
• Ability to remain motivated, focused, and cheerful while performing repetitive tasks throughout the day.
• Strong verbal communication and interpersonal skills.
• Must be a resident of and located in South Africa.

Preferred Qualifications:

• 2+ years of experience in high volume customer service
• 2+ years of experience in recruitment or HR (bulk recruitment or fast paced agency)
• Experience using an autodialer

System Requirements:

• Internet speed of at least 20 Mbps
• Computer with 2.4 GHz processor or higher
• 8 GB of RAM or higher
• Windows 10 or newer, or Mac OS X 10.10 or newer
• HD 720p webcam
• Headset with a microphone

Schedule & Pay:

• Full-time position; 8am to 5pm (EST CST PST) US Time Zone.
• This is a fully remote job for the U.S.-based company.
• Pay ranges from R12,000 to R15,000 per month
• Annual raises and Attendance Bonus offered.

System Requirements:

• Internet speed of at least 20 Mbps.
• Computer with a 2.4 GHz processor or higher.
• 8 GB of RAM or higher.
• Windows 10 or newer, or Mac OS X 10.10 or newer.
• HD 720p webcam.
• Headset with a microphone.

Benefits:

• Competitive pay rates.
• The company provides a US phone number and business email address.
• Consistent hours and pay.
• Enjoy the flexibility of working remotely, from home or any location of your choice.
• Eliminate commute time.
• Consistent work with the same clients, fostering long-term professional relationships.
• Opportunities for career advancement, dependent on the client.
• Stable work hours and consistent pay.
• A supportive and inclusive work environment that values diversity and individual growth.

If you're a confident communicator who thrives in a structured environment and takes pride in delivering excellent candidate experiences, we'd love to hear from you.