Interviewer

Pride Health is hiring for a Remote Administration - Interview risk position for a healthcare client.

Job Description:

Title : Administration - Interviewer, Ins Risk

Schedule:

11 am - 8 pm central time Monday-Friday, Saturday hours 8:00 am - 4:30 pm

or

10 am - 7 pm central time Monday - Friday, 8:00 am - 4:30 pm central on Saturdays

or

9 am - 6 pm central time, Saturdays 8:00 am - 4:30 pm

Location: Remote (Lee's Summit MO 64063)

Job Type: contract to Hire

Contract Length: 3 months + Contract to Hire

Pay Range: $17.50/hr

For Bilingual Candidates - $19.25/hr

*Pay offered is based on experience, expertise, credentialing, and education.

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Job Description:

Summary:

The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

Duties and responsibilities:

Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call

Gather medical, financial, occupational, and avocation histories during interview.

Review and edit information collection during the interview for quality assurance purposes.

Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results.

Learn the specific requirements stipulated by each client company.

Respond to the needs and request of clients, staff and management in a professional and expedited manner.

Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.

Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.

Education:

HS diploma or equivalent

Additional Job Details:

To help your team prepare for sourcing, we wanted to share a few key updates to our requirements and process for this upcoming cohort:

Work from Home: These positions will be 100% remote, which includes all training.

Schedules: Outlined on each request, along with training schedule.

Schedule Change: Please note that these team members will begin a Saturday rotation approximately 30 days after completing their training.

New Prerequisites: Candidates must have a medical terminology background. They also need to be highly proficient with Outlook and Microsoft Teams, and comfortable navigating technology.

Interview Process: We will be conducting interviews this round, which will last between 45 minutes and 1 hour.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.