Intune & MDM Specialist

TRIARQ Health is a Physician Practice Services company that partners with doctors to run modern patient-centred practices so they can be rewarded for delivering high-value care. TRIARQs Physician-led partnerships simplify practices transition to value-based care by combining our proprietary, cloud-based practice, care management platform and patient engagement services to help doctors focus on better outcomes.

Location: Pune, Nashik & Navi Mumbai

Role Overview
We are seeking a skilled and knowledgeable Microsoft Intune Administrator / Managed Devices Specialist to join our IT team at TRIARQ HEALTH. The ideal candidate will have experience in implementing, configuring, and managing Microsoft Intune for managing devices in a cloud-first environment. This role is critical for ensuring the secure deployment, management, and lifecycle of Microsoft-managed devices throughout our organization.

Key Responsibilities

Endpoint Management & Deployment:

• Design, configure, and maintain Microsoft Intune environments for provisioning, managing, and securing corporate and BYOD endpoints (Windows, macOS, iOS, Android).
• Implement and manage Windows Autopilot and Apple Automated Device Enrollment (ADE/DEP) for seamless, zero-touch device provisioning.
• Develop, test, and deploy software packages, applications, and updates across all managed platforms.
• Should be expected to write and maintain automation scripts using AI.
• Use Microsoft Graph API to automate device queries, bulk app assignments, and reporting workflows.

Security & Compliance:

• Monitor device compliance and implement security controls including encryption, password policies, and remote wipe capabilities to protect organizational data
• Create, enforce, and monitor compliance policies, conditional access policies, and baseline security configurations in alignment with industry standards.
• Manage BitLocker encryption, File Vault, and mobile device encryption settings.

Policy & Configuration Management:

• Configure device configuration profiles, administrative templates, and security baselines to govern endpoint behaviour.
• Configure and manage Windows Update rings and feature update deployment schedules to control OS patching.
• Manage Mobile Application Management (MAM) policies to secure corporate data on personal devices without compromising user privacy.

Operations, Monitoring & Support:

• Monitor device health, compliance statuses, and synchronization errors using Intune reporting and Azure Monitor/Log Analytics.
• Serve as an escalation point (Tier 3) for complex endpoint management issues and troubleshoot synchronization, enrollment, or deployment failures.
• Document engineering processes, standard operating procedures (SOPs), and deployment architectures.

User Training / Mentoring and Support:

• Develop user guides and provide training sessions for employees on best practices for using Intune-managed devices and applications.

Reporting and Analytics:

• Generate Weekly/Monthly reports on device compliance, patch compliance, configuration status, and usage analytics, providing insights to IT leadership for improving the device management strategy.

Collaboration:

• Partner with cybersecurity, network operations, and application development teams to ensure a cohesive approach to device and data security.

Mentorship & Documentation:

• Mentor junior IT administrators on Intune configuration and troubleshooting and maintain internal runbooks and end-user training materials.

Required Skills & Experience

• Strong knowledge of Microsoft Intune, Azure Active Directory, and Microsoft Endpoint Configuration Manager (formerly SCCM).
• Familiarity with Windows, MAC, iOS, and Android operating systems and their management in a corporate environment.
• Understanding of Microsoft 365 suite and its integration with Intune.
• Experience with automation tools such as PowerShell and Microsoft Graph API for scripting and automation in device management.
• Familiarity with software distribution models and application lifecycle management.
• Certifications: Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, or Intune-specific/Azure Administrator, or Microsoft Certified: Security, Compliance, and Identity Fundamentals are highly desirable.
• Analytical Skills: Strong analytical and problem-solving abilities, with keen attention to detail.
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Project Management Skills: Ability to manage multiple tasks and projects simultaneously while meeting deadlines.

Preferred Qualifications

• Education: Bachelors degree in information technology, Computer Science, or a related field.
• Experience: 4+ years of experience in IT administration, specifically with Microsoft Intune.
• Employment Type: Full Time, Permanent
• Shift : Rotational Shift

Send your resumes to [email protected]