Intune and SCCM Specialist

About the role

This role manages Microsoft Intune and Configuration Manager services, including provisioning, policy, patching, software deployment, compliance reporting, co-management, endpoint security baselines, and Tier 3 troubleshooting.

Key responsibilities

• Own daily administration of Intune and Configuration Manager endpoint services
• Maintain secure, compliant device configurations, patching, and application deployments
• Drive troubleshooting, root cause analysis, and remediation for endpoint issues
• Improve endpoint management processes through automation, reporting, and service improvements
• Manage Intune and Configuration Manager policies, enrollment, compliance, software deployment, and reporting
• Support Windows Autopilot, patching, OS updates, endpoint security baselines, and device lifecycle processes
• Troubleshoot application installs, sync errors, non-compliant devices, and recurring endpoint issues
• Coordinate endpoint changes with testing, deployment plans, rollback steps, and cross-team communication

About you

• 5+ years of hands-on experience managing enterprise endpoints with Microsoft Intune and Configuration Manager
• Strong knowledge of Windows 10/11, Autopilot, Entra ID join or hybrid join, co-management, patching, and endpoint security policies
• Experience with application packaging, deployment troubleshooting, compliance reporting, and endpoint issue remediation
• Strong documentation, change management, communication, and cross-team collaboration skills