Inventory & E-Commerce Officer

About us

Patrolapart and its subsidiary, Navarapart, began in 2007 as a family-owned business in Lilydale, Victoria, and have grown to become recognised brands within the 4WD industry. With experience in the four-wheel-drive industry dating back to 1985, we specialise in Nissan Patrol and Nissan Navara parts, accessories and product development. Our team is passionate about 4WDs and combines extensive industry knowledge with a strong commitment to quality, honest service and doing the right thing for our customers. We are a growing business with a wide range of products, in-house expertise and operations spanning sales, e-commerce, product development, inventory and warehouse operations, servicing customers throughout Australia and internationally.

About the role

In this role you will co-ordinate the efficient transition of products from creation through to being available across all sales channels. This role supports the Inventory team with supplier communication, warranty claims, ad-hoc purchasing, invoice processing, product administration, and the creation and maintenance of product records. This role also supports the E-commerce team, ensuring products have been accurately prepared for online sale through quality control checks, image management and the final publication of product listings.

Key responsibilities

• Create products ready for ordering
• Co-ordinate images for product listings
• Publish web listings for new products
• Monitor inventory for slow-moving products that need promotion
• Communicate with suppliers regarding all warranty claims from customers on products
• Keep systems updated on warranty status and process all warranty credits
• Liaise with suppliers to keep purchase orders up to date with delivery dates and stock availability
• Assist with the weekly newsletter of new items, specials and updates that are important for staff to know
• Assist the warehouse with missing items and supplier stock issues
• Create BOM kits lists for internal assembly and sale

About you

• Previous experience in an inventory, product administration, purchasing, e-commerce, or warehouse administration role
• Experience using Microsoft Excel
• Experience processing invoices, purchase orders, and supplier documentation
• Previous experience in the automotive industry is highly desirable
• Experience managing product information and maintaining accurate data records
• Highly motivated individual with fantastic organisation skills
• Enjoys working in a team environment