Inventory Clerk

Location: Fort Worth, TX 76131

Contract Length: 05/11/2026 – 03/06/2027, contract to hire (temp to perm)

Available Shifts & Pay Rates

• 153606 – Day Shift: Sunday – Wednesday, 5:00 AM – 5:30 PM — $21.25/hour
• 153607 – Day Shift: Wednesday – Saturday, 5:00 AM – 5:30 PM — $21.25/hour
• 153609 – Night Shift: Wednesday – Saturday, 5:00 PM – 5:30 AM — $22.75/hour

Position Overview The Customer Service Representative supports customers and business partners in a fast-paced logistics environment by handling inquiries, resolving issues, and ensuring accurate order processing. Candidates must have strong Excel and WMS experience and be able to clearly discuss the WMS modules they have used. Experience with Blue Yonder is a plus.

Key Responsibilities

• Assist customers and business partners via phone and email
• Handle customer complaints professionally and resolve issues promptly
• Diagnose, assess, and troubleshoot service or delivery-related problems
• Monitor delivery route progress and provide status updates
• Scan haul-away pods and verify required stamps
• Process delivery order changes, updates, and cancellations accurately

Required Qualifications

• Strong experience with Microsoft Office, especially Microsoft Excel
• Warehouse Management System (WMS) experience required
• Ability to explain specific WMS modules used in previous roles

Preferred Qualifications

• High school diploma or equivalent
• At least 1 year of related customer service experience, preferably in a call center or logistics environment
• Strong multitasking, organizational, and problem-solving skills
• Ability to work under pressure while delivering excellent customer service and exceeding customer expectations

Category Code: JN003