Inventory Control Supervisor (E-Commerce)

The eDC Supervisor is responsible for supervising the day-to-day execution of eCommerce Distribution Center (eDC) operations, ensuring efficient order fulfillment, inventory accuracy, and warehouse productivity to support the company's business.

Key Responsibilities

• Supervise daily warehouse activities to ensure accurate, timely, and efficient processing of customer orders.
• Monitor operational KPIs, including productivity, inventory accuracy, order cycle time, and service levels, and implement corrective actions as needed.
• Lead, coach, and develop warehouse associates and fulfillment staff to ensure adherence to operational standards and performance expectations.
• Coordinate with Supply Chain, Logistics, Customer Service, and other stakeholders to ensure smooth end-to-end order fulfillment operations.
• Support process improvement initiatives, cost-saving programs, and compliance with safety, quality, and operational standards.

Job Qualifications

• Bachelor's degree in Industrial Engineering, Supply Chain, Logistics, Business Management, or any related field.
• At least 3–5 years of experience in warehouse, logistics, distribution center, or supply chain operations, with 1–2 years in a supervisory role.
• Strong knowledge of warehouse operations, inventory management, order fulfillment, and KPI monitoring.
• Proficient in MS Excel and warehouse management or ERP systems; experience with WMS is an advantage.