Inventory Manager

Inventory Manager

Location: Across Locations
Reporting To: Manager Warehouse Operations
Function: Asset Operations
Employment Type: Permanent | Full-Time

About the Role

We are seeking an experienced and detail-oriented Inventory Manager with strong expertise in pharmaceutical warehousing and inventory management practices. The role focuses on designing and implementing stock norms, safety stock levels, Min–Max planning, and Reorder Point (ROP) models across warehouse nodes.

This position plays a critical role in ensuring stock availability while minimizing split orders, red orders, and inventory losses. The role also ensures strict adherence to replenishment processes, inventory documentation standards, reverse logistics management, and regulatory compliance.

Role Scope

• Geographic Coverage: Area
• Financial Responsibility: Inventory control, loss prevention, and productivity monitoring
• Team Management: Cross-functional coordination with warehouse and 3PL teams

Key Responsibilities

1. Inventory Operations Management

• Maintain high bin accuracy across all shifts
• Manage segregation and clearance of short and near-expiry stock
• Ensure daily blind cycle counts with proper RCA and CAPA; close variances within 24 hours
• Coordinate with procurement for timely replenishment
• Ensure bin refilling from bulk locations to picking bins
• Manage batch recalls, spurious drugs, sale closures, DPCO/R-status/banned products as directed
• Handle damaged, expired, and non-returnable products as per SOP and regulatory norms
• Conduct daily audits for short picks, not found cases, and QA exceptions (B2B & B2C)
• Monitor packaging material stock, GRN posting, and consumption tracking
• Conduct periodic TMS studies of inventory
• Audit inward and outward movements on a sample basis

2. Systems & Process Governance

• Execute and maintain WMS hygiene and related systems
• Ensure readiness for safety, statutory, and compliance audits
• Maintain adherence to all inventory-related SOPs

3. Financial & Control Management

• Ensure NIL or minimal inventory damages
• Maintain daily productivity tracker and share management reports
• Prepare stock summaries and bin occupancy reports including SKU, batch, MRP, value, and quantity with pharma and OTC segregation
• Control inventory losses and shrinkage

4. People & Shift Management

• Conduct process and SOP training for warehouse and 3PL teams
• Ensure adherence to HSE norms
• Support manpower planning for shifts and public holidays
• Conduct shift-wise stand-up meetings to achieve operational goals
• Drive corrective actions to reduce attrition

5. MIS & Analytics

• Conduct ABC and FSN analysis and pick heat map analysis
• Publish daily audit reports with RCA and CAPA
• Maintain bin refilling tracker with batch and quantity details
• Track packaging material consumption and ensure 1-month safety stock
• Publish weekly GRN reports

Key Performance Indicators (KPIs)

• Bin Accuracy
• Cycle Count Accuracy
• Inventory Variance (PI Audit)
• Short & Near Expiry Stock Control
• Inventory Losses
• WMS Hygiene
• Packaging Material Consumption Accuracy
• SOP & HSE Training Compliance

Key Interactions

Internal Stakeholders

• Inbound & Outbound Teams
• Pharmacist
• Infrastructure
• Supply Chain Operations
• Logistics
• Control Tower
• Quality Assurance & Regulatory Affairs
• Systems & Process Teams

External Stakeholders

• 3PL Supervisors
• Key Account Managers (3PL)
• 3PL Workforce

Qualifications & Experience

Education

• Graduate / BE / MBA

Experience

• 6–8 years of experience in pharmaceutical warehouse and inventory management

Functional Competencies

• Team Handling
• Warehouse Operations
• Vendor & 3PL Management
• Process & Compliance Management
• SAP / WMS / MS Excel Proficiency
• Logistics & Distribution Management
• Cost & Inventory Control

Behavioral Competencies

• Flexibility to work weekends and/or overnight shifts
• Strong communication skills
• High business ethics and integrity
• Effective time management
• Attention to detail and accountability

Career Progression

This role offers strong operational exposure and growth opportunities into positions such as:

• Manager – Warehouse Operations
• Regional Inventory Lead
• Regional Supply Chain Manager
• Operations Excellence Lead