At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

Directs and coordinates activities of the quality division of the logistics operation to obtain optimum control of quality performance by performing the following duties personally or through subordinate supervisors: reporting quality performance, managing quality associates, developing supervisors, and managing customer relationship. Directly supervises 1-3 supervisors. May include responsibility for temporary staff as needed for fluctuations in workload.

Functions

• Maintain the Inventory Control Plan & monitor control measures
• Review weekly adjustments and cycle bin moves
• Research discrepancies
• Monitor & respond to cycle counting reports.
• Ensure accuracy and consistency of daily operational reports
• Work Instruction and Standard Work maintenance and approval
• Staff for operational support throughout weekends
• Make sure equipment availability is optimal (repairs, missing, etc)
• Maintains departmental staffing at appropriate levels
• Using performance management to set goals and objectives for all direct reports, and performing quarterly reviews.
• Develop a Safety First – Lean Culture which focuses on Continuous Improvement.
• Work closely with the customer, developing a strong partnership.
• Conducts weekly Inventory Control meetings with the leadership team.
• Execute the cycle count program as it relates to the Physical Inventory Exemption program
• Prepares and maintains documentation of processes with GMI operations
• Assists as needed in reprofiling projects
• Delegates duties to subordinate managers and supervisors
• Investigates and arbitrates employee complaints, problems or policy violations. Interprets company policies to employees and enforces policies through the use of progressive discipline
• Implements plans to motivate workers to achieve work goals
• Works as a team player
• Mentors personnel on management/leadership skills to foster an environment conducive to teambuilding
• Works to achieve harmonic balance within highly diversified workforce

Qualifications

• Bachelor's degree in management, logistics, or engineering from four-year college or university; seven- to ten-years’ experience in logistics or manufacturing management; or equivalent combination of education and experience.
• Proficient skills in MS Word, Excel, Outlook and PowerPoint.
• 3PL experience a plus
• Broken case, full case and pallet picking experience a plus.
• Value Added services such as kitting and packaging experience a plus.
• Previous experience in 3rd party logistics operation
• Six Sigma and Lean experience preferred
• Proven quality management skills with emphasis on ISO9000 processes
• Knowledge of advanced distribution/WMS systems, RF and bar coding
• Transportation/Logistics management experience
• Proven quantifiable management skills
• Proven verbal and non-verbal communications skills
• Safety leadership experience

Competencies

• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

• This position is expected to travel approximately 25% or less.
• A passport is not required, but recommended.

Disclosures

• For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/
• The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
• Per company policy, all internal job postings expire 14 days from the date they are posted.

Benefits offered:

• Medical insurance including HSA, HRA and FSA accounts
• Supplemental insurance including critical illness, hospital indemnity, accidental injury
• Dental Insurance
• Vision Insurance
• Basic Life and Supplemental Life
• Short Term and Long Term Disability
• Paid Parental Leave
• 401(k)
• Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
• Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.

Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal’ posting.
https://www.eeoc.gov/poster
For California residents please enter or copy/paste the address below into your address bar

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

For California residents – please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco’s privacy policy.
https://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/