Investment Operations Associate

Company Description Village Wealth Advisors is a fast-growing boutique financial advisory firm dedicated to helping individuals and families build, preserve, and manage their wealth. The firm provides customized investment strategies, comprehensive financial planning, and ongoing portfolio oversight tailored to each client’s goals and risk tolerance. Village Wealth Advisors emphasizes long-term relationships, transparent communication, and a high level of service. Team members collaborate closely to deliver a consistent, client-centered experience in a professional yet supportive environment.

Role Description The Investment Operations Associate is a full-time hybrid role based in Westlake Village, CA, with flexibility for partial work from home. Experience with Schwab as a custodian is required. Applicant must have extensive experience with all aspects of opening and maintaining accounts with Schwab. They should also understand ACAT and NON-ACAT transfers, wires, DTC, and move money transfers. Series 65 or the ability to obtain is preferred. The applicant should also have good communication skills and customer service experience. This is a high-client visibility role, not just back office. For the right person, there is significant opportunity for growth at the firm including roles in Operations Management, Portfolio Management, Financial Planning, Relationship Management, and Business Development.

Qualifications

• Candidates should possess strong client-facing communication skills.
• Candidates must have significant experience with Schwab custodial services.
• Candidates must work well in a team environment and be flexible cross-training to wear multiple hats when needed.
• Candidates should possess effective organizational and time-management skills, with the ability to prioritize multiple tasks as the volume of work can change dramatically and quickly.
• Candidates must have a client-focused mindset and demonstrate sound judgment, integrity, and professionalism in all interactions.
• Relevant experience in investment operations, financial services, or wealth management is required; familiarity with brokerage or custodial processes is required.
• Bachelor’s degree in finance, economics, business, or a related field is preferred, or equivalent combination of education and experience.
• Interest in pursuing professional designations (such as CFP, CFA, or similar) is beneficial but not required.