Investment Ops Analyst

Key Responsibilities

• Support the day-to-day operational management of assigned client accounts.
• Assist with new account launches, account changes, documentation, testing, and operational readiness.
• Coordinate with internal teams and external service providers to resolve operational inquiries and issues.
• Monitor and investigate cash, position, reconciliation, trade settlement, performance, and reporting exceptions.
• Review account activity and cash flows to identify discrepancies or items requiring additional follow-up.
• Maintain procedures, account documentation, operational trackers, and control-related records.
• Support risk, control, audit, and client due-diligence requests as needed.
• Identify opportunities to improve and streamline operational processes.
• Participate in testing and implementation of new systems, tools, and workflows.
• Assist with procedure documentation, training materials, and team knowledge-sharing.
• Build strong working relationships across operations, technology, finance, and other internal teams.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 1–2 years of experience in investment operations, asset management, financial services, fund accounting, custody, reconciliation, client service, or a related field preferred.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Ability to manage multiple priorities and work effectively in a deadline-driven environment.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Excel.
• Ability to work collaboratively across teams while independently managing assigned responsibilities.

Preferred Experience

• Familiarity with institutional investment products, account operations, cash flows, reconciliations, or client reporting.
• Experience analyzing data using Excel, including PivotTables, lookups, and data validation.
• Exposure to process improvement, operational controls, user acceptance testing, or workflow automation.
• Ability to learn new systems and processes quickly.
• Interest in investment operations, technology, data quality, and process improvement.