Investments Operations Officer

About Us

CIC Insurance Group is a leading insurance and financial services organisation with more than five decades of experience helping individuals, families, and organizations achieve financial security.

We have grown into a dynamic Group offering life, general, micro insurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and are listed on the Nairobi Securities Exchange.

Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to our clients, partners, and communities.

CIC Group is passionate about innovation, digital transformation, and inclusive insurance solutions that meet the evolving needs of cooperatives, SMEs, corporates, and individuals. By joining us, you will be part of a team that is shaping the future of financial protection across Africa.

About the Role

Reporting to the Head of Investments Operations, the role involves managing proper trade settlement with custodian custodians, settlement of corporate actions across portfolios as well as daily reconciliations of unit trust purchase transactions, cash and assets

Key Responsibilities

• Ensuring trades, allocations and settlements are executed accurately on custodian statements.

• Review all daily entries to verify the correctness of the captured data and advise on required actions.

• Update NSE prices and exchange rates in our core Fund management system.

• Identify and follow up on un matched transactions and make follow ups with the custodian and inform fund administrators

  (

  retail

  transactions

  )

  as well as the dealers

• Reconcile daily m-pesa purchases and list the unmatched accounts and notify the Fund Administrators of amounts to be remitted to the suspense accounts and any discrepancies;

• Reconcile daily bank purchases and list the unmatched accounts and notify the Fund Administrators of amounts to be remitted to the suspense accounts and any discrepancies;

• Prepare and record monthly reconciliation reports of all the unit trust purchases

• Tracking and processing of Corporate Actions

• Monthly portfolio holdings reconciliation of funds

• Portfolio performance computation

• Agent commission population and reconciliation

• Preparation of payments of Custody and Trustee fee invoices and keep records for finance payments of VAT withheld

• Resolve queries/complaints on interest, commission, valuation, tax

• Assist in process improvements and System tests for new updates.

• Creating products-Creating and onboarding new clients upon successful tenders and RFPs in the fund management system

• Files the monthly portfolio valuation reports from CICAM and Custody

  .

Who We’re Looking For

Qualifications

• Bachelors Degree in Business Related Studies
• CPA, CIFA ,CISI
• Minimum of 3-years relevant experience.
• Candidates with experience in fund management and banking sector are highly preferred

Why Join Us?

Joining CIC Insurance Group as an Investments Operations Officer offers the opportunity to be at the core of investment operations, ensuring the accuracy, integrity, and efficiency of transactions that support the Group’s investment portfolio. In this role, you will gain hands-on experience in trade settlements, corporate actions, unit trust operations, and portfolio reconciliations while working closely with custodians, fund managers, and internal stakeholders to maintain seamless investment processes. Your work will directly contribute to operational excellence, regulatory compliance, and the safeguarding of client assets. If you are analytical, detail-oriented, and passionate about capital markets and investment operations, CIC provides a dynamic environment where you can deepen your expertise and play a key role in delivering trusted investment solutions.

If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through:

https://careers.cicinsurancegroup.com/

clearly indicating the position being applied for.

The application should reach us by close of business on 23 rd July, 2026 . Please note only short-listed candidates will be contacted. If you do not hear from us by 31 st August, 2026 consider your application unsuccessful.

 

CIC Group is an equal opportunity employer and does not solicit or require any form of payment for employment opportunities.