Inwards Goods / Forklift Operator

Are you hands-on, organised, and great with people?  We are looking for a reliable all-rounder Customer Service Representative to join our CARTERS New Plymouth branch in a dual role covering Inwards Goods and Yard duties. This is a varied, active role suited to someone who enjoys a mix of behind-the-scenes and front-line customer service.

About the Role

You will split your time between two key areas of our branch operation:

• Checking off and receipting materials accurately
• Recording all inwards goods movements and ensuring information is entered correctly
• Thoroughly checking deliveries and following best-practice processes
• Ensuring goods are barcoded correctly and put away promptly
• Identifying and tracking back orders, and keeping the team informed
• Assisting the yard team with day-to-day operations
• Providing great customer service during busy periods
• Picking and packing customer orders accurately and efficiently
• Re-stocking racks and keeping product displays tidy and well presented
• Helping load trucks and prepare orders for dispatch

About You

• Excellent communication and customer service skills
• Strong attention to detail and accuracy
• Ability to prioritise and stay organised, especially during busy periods
• Physically fit and comfortable with manual handling
• Previous experience in a trade, building supplies, or warehouse environment is an advantage
• A full New Zealand Driver's Licence

Desirable (not essential)

• Competency in operating a Forklift, with F Endorsed Licence and OSH Certificate

Advantages of Advancing Your Career with CARTERS

A proud part of the New Zealand building supplies industry, known for quality products and genuine customer service. Here's what you can look forward to:

• Stability and a focus on work life balance, this role offers permanent full-time employment.
• Attractive compensation package
• 7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to Kiwisaver
• Company buying privileges across all CARTERS stores
• Training, Development and Promotional opportunities

Apply now to join the CARTERS team!

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).