IO Enginering

Location : Noida/Gurgaon/Bangalore/Chennai

Description - External

• Work directly with EEPS Integration delivery staff and EEPS staff from technical to executive level to execute deployment timelines supporting implementation lifecycle across global teams
• Provide execution leadership tied to infrastructure for internal systems and delivering solutions to customers
• Plan and partner with Integration Lead (IL) on project deployment timelines and working closely with global project teams
• Provide concise written communication of deployment status and issues, with regular updates to resolution for visibility and transparency
• Establish and maintain strong relationship with internal & external customers and 3rd party vendors across global teams
• Understand project value and impact, aligning to the program and project goals
• Drive best-practices and documentation in support of repeatable processes
• Engage with Integration Leads to allow independent support of US-evening cutover/implementation work, such as but not limited to:
• Untrusted and Trusted data center cutovers
• Trusted user site cutovers
• Voice migrations
• Possible cutovers for Firewall work or other internal projects
• Guest Access cutovers
• B2B tunnel migrations
• Regional Hub Migrations
• During non-implementation time, focus on items such as, but not limited to:
• Build a Communications Repository
• To be leveraged for status updates and issue resolutio
• Build a Key Contacts Repository
• For global teams and Business Partner-specific integrations
• Implementation Plan Revisions
• Update cutsheets or implementation plans based on real-time experiences
• Reviewing Rally Kanban Boards
• Resource for understanding where work is actively updated for global project teams
• Documentation Updates
• Support global project team with any administrative updates on current progress (IRAADs Project Plans, Rally Cards, as applicable)
• Overall Initiative: Suggest ideas and ways to offload the work being done by the US-based Integration Leads during their non-Business hours

Qualifications - External

• Undergraduate degree or equivalent experience.
• 7 to 10 years of professional IT experience, with steadily increasing responsibilities in the IT Infrastructure project management blended with Integration way of thought leadership
• 7 to 10 or more years of experience in managing IT Projects, initiatives and deliverables
• Health Care industry or Fortune 100 size company and complexity experience
• Experience with Integration processes & practices, methodologies and terminology
• Excellent collaboration, negotiation and influencing skills
• Experience with hardware and software provisioning, procurement, contract interpretation and or compliance policies and processes
• Should possess ability to craft effective prompts for generative AI systems (prompt engineering).
• Experience with generative AI APIs and frameworks like OpenAI, Google Gemini, Hugging Face, LangChain, AutoGen, or Microsoft Copilot Studio etc.
• Bachelor’s Degree in Computer Science/related field or equivalent experience
• Understanding of Network and Systems technologies, including Microsoft email solutions
• Overall 5-7 years of Project Management experience, including:
• Analysis of requirements and documentation
• Project Issue and Risk mitigation/resolution
• Implementation/Deployment plan creation and management
• Project Communication and follow-up
• IT experience (Infrastructure, Networking and Datacenter Migration)
• Demonstrated experience managing multiple technical project deployments of varying complexity across global team
• Excellent verbal and written communication skills
• Strong ability to proactively communicate concise, written summaries of issues and resolutions
• Excellent organizational skills and ability to initiate and own all aspects of multiple projects
• Strong experience utilizing SDLC and Integration methodologies to complete project implementation/deployments
• Strong inter-personal skills to communicate effectively across all levels and audiences (executives, technologists, engineers, customers, vendors and other business professionals)
• Actively demonstrate critical thinking within daily activities and across all work deliverables
• Possesses strong quantitative and qualitative analytical skills with a “can-do' approach to solving problems
• Demonstrates self-confidence and self-reliance in all aspects of this role, including escalations
• Demonstrates ability to define project scope, objectives, deliverables, and timelines
• Effectively manage and communicate implementation/deployment expectations to global team members and stakeholders in a timely manner
• Ability to consistently time manage effectively across multiple projects in a fast-paced and changing environment
• Flexibility to adjust when needed, to think in the moment and propose solutions to challenges