IoT Connectivity manager (Latvia)

At Tele2, we challenge the telecom industry to create more valuable solutions for our customers. Guided by our challenger mindset, we deliver high-quality connectivity and digital services, ranging from mobile and fixed networks to TV, streaming and global IoT.

Sustainability is an integral part of how we work. Tele2 has been recognized as a climate leader in Europe by the Financial Times and named Sweden’s most sustainable company, reflecting our long-term commitment to reducing our environmental impact and advancing circular solutions together with our customers.

Our values – Be Brave, Take Action, Make it Simple and Act Cost-efficiently – guide our culture, how we collaborate and how we turn ideas into action.

Tele2 IoT has been recognized as one of the top 15 companies worldwide and one of the top 10 in Europe in this year’s Gartner Magic Quadrant for Managed IoT Connectivity Services Worldwide. Expanding our business globally we are looking for new professionals to join our team in Riga, Latvia! About The Job We are hiring IoT Connectivity manager based in Riga, Latvia to join Tele2 IoT Technical Operations team!

Key Responsibilities:

• Network infrastructure capacity reviews, risk identification and mitigation activities.
• Solve independently complex incidents, events and problems in the telecommunication field.
• Vendor and supplier management, coordination and performance review.
• Systems, platforms and user access administration.
• Maintain technical operations related documentation.
• Network and service quality monitoring and alarm handling.
• Fulfill a variety of engineering and technical tasks related to the telecommunications field.
• Participate in projects, performing testing and operational readiness tasks.
• Drive continuous improvements to enhance customer support and network infrastructure and services.
• Be part of 24/7 support and on-call schedule.

This role is meant for you if you have:

• Degree in Telecommunication or a related field, and proven work experience in the similar role.
• Excellent verbal and written proficiency in Latvian and English.
• Strong understanding of cellular networks, telecom protocols (e.g., Diameter, MAP, SIP and GTP), and monitoring-tracing tools (e.g., Sigos, OSIX, Wireshark). Good understanding of TCP/IP stack.
• Proven experience in complex incident and network event management.
• Proven experience participating in the planning, installation, and documentation of changes.
• High capability of handling multiple concurrent incidents and administrative tasks.
• High level of accountability for personal actions and decisions.
• Strong analytical and decision-making skills.
• Knowledge of ITIL principles and frameworks, and experience in functional testing in IoT field.

Benefits Pension and health care

Hybrid and flexible work life balance

Career opportunities

Parental benefit

Employee benefits and Tele2 discounts

Inclusive workplace