IP Coordinator.

• Plan, Coordinate and carry out patient care operations.
• Address patient requests and needs in a professional manner.
• Before shifting the patient to the room make sure its all clear and ready to handover (House Keeping, Maintenance, Biomedical).
• Handover Keys to the Bystander/Patient at the time of Admission and educate them about Facilities provided in our hospital.
• Treat Patients with Empathy and Respect.
• Taking Daily Rounds and sort out any issues or problems they are facing.
• Inform immediately to the concerned Department and do the follow up.
• From the beginning of the admission of patient till the Discharge the Coordinator has to look after each patient for their Smooth stay.
• In case of Death, Coordinator should talk to the bystander and find out their needs and do the needful till the bill is cleared.
• In case of DAMA, Coordinator should talk to the bystander and find out the reason and inform the higher authority and do the needful till they leave after settling the payment.
• Sunday Duty includes IP and OP handling for the smooth run.
• Collect Feedback forms from discharge patients reviewing reporting corrective action taken from• concerned department.
• Any other duties assigned by the management from time to time.
• Doing Google Reviews• Conforming the Availability of rooms for the Pre Booking Patients.• Conveying to the bystanders regarding• surgery status.
• Preparing and Submitting the Monthly Quality indicator of In Patients to Quality Department
• Maintaining the Inpatient Discharge Report register• Room Allotment and ER duty (up to 11o Clock) on Sundays
• Inpatient complaints Register through QR Code and reporting follow up and also maintain manual register.
• Follow up the billing and Discharge Summary Preparation and note the Time in File in Billing Section and Concerned OP( GASTRO & LABOUR ROOM) and ensure to monitor the summary in the concerned nursing station and Discharge medicine entered in the Final bill.
• After the bill Clearance we assure the payment and the patient left time.•

Job Type: Permanent

Pay: ₹15,001.38 - ₹20,000.00 per month

Experience:

• Total: 2 years (Required)
• Hospital: 1 year (Required)
• IP Coordination: 1 year (Preferred)

Work Location: In person