IP Coordinator - Hospital Experience Mandatory

1. Patient Admission & Bed Management

• Coordinate and manage the admission process for scheduled and emergency inpatient admissions.
• Liaise with the emergency department, outpatient clinics, nursing units, and physicians to assign appropriate beds based on patient condition, medical necessity, and clinical priority.
• Provide patients and their families with clear information regarding admission protocols, hospital policies, initial financial estimates, and ward facilities.

2. Insurance Pre-Authorization & Financial Coordination

• Collaborate closely with the Insurance & Revenue Cycle Management (RCM) department to obtain timely prior approvals and extensions for inpatient stays, procedures, and surgeries.
• Track insurance coverage limits, co-payments, and deductible requirements, keeping patients and clinical teams updated on financial/coverage status.
• Facilitate approval documentation for cross-specialty consultations, diagnostic tests, and extended lengths of stay.

3. Clinical Workflow & Operational Facilitation

• Monitor daily inpatient ward census, room turnover, and bed availability to maintain optimal hospital capacity.
• Act as the primary liaison between attending physicians, nursing staff, laboratory, radiology, and surgical units to streamline diagnostic testing and procedural scheduling.
• Round daily on inpatient units to resolve non-clinical patient inquiries, operational bottlenecks, or service delivery concerns.

4. Discharge Planning & Coordination

• Initiate discharge planning early in the patient's stay alongside case managers, nursing leaders, and attending doctors.
• Ensure all discharge summaries, home care prescriptions, follow-up appointments, and insurance claims clearance are completed efficiently to prevent unnecessary delay in discharge.
• Oversee final billing clearance with the finance team prior to patient departure.

5. Quality, Compliance & Documentation

• Maintain meticulous records of inpatient admissions, bed transfers, length of stay (LOS), and discharge times in the Hospital Information System (HIS).
• Ensure strict adherence to MOHAP / SHA guidelines, hospital accreditation standards (JCI), patient confidentiality laws, and ethical healthcare practices.
• Prepare daily, weekly, and monthly inpatient statistical reports for administrative and clinical leadership.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Do you have Hospital experience ?
• Are you ready to work on rotational shift ? Day and Night shift as per business criteria ?

Language:

• Fluent English (Required)

Work Location: In person