ISAM Engineer

Immediate Joiners/Short Notice

Apply Now: [email protected]

Only Whatsapp: 8977020346

Skills: Digital ISAM Engineer
Experience: 4 to 7 Years
Location: Chennai/Pune/Mumbai

Essential Skills:

• Strong experience in ISAM modules Base, Advanced Access Control (AAC), and Federation
• Experience in ISAM / IAM / LDAP operations and support
• ISAM administration and support for Base, AAC, and Federation modules
• Experience configuring SSO solutions using IBM Access Manager
• Hands-on experience with Federated SSO using SAML standards
• Strong understanding of SSO, SAML, SAML 2.0, OAuth, and ADFS
• Experience integrating business applications with ISAM
• Experience implementing MFA, OAuth, OIDC, and other authentication mechanisms
• Good understanding of workflow design/implementation, provisioning, junctions, adapters, clustering, policies, and user registries
• Knowledge of Tivoli Directory Server (TDS), External Authentication Interface (EAI), PD Admin, Python, Federation module, Distributed Session Cache, and Web Services
• Strong troubleshooting skills from server level to user level
• Ability to independently resolve issues and close support tickets
• Experience in day-to-day ISAM operations and production support
• Architecture and design experience in IAM is preferred
• ISAM migration and implementation experience is an added advantage
• Ability to lead and participate in outage/incident calls
• Create and maintain SOPs, knowledge-base documents, and policy/procedure manuals
• Participate in daily, weekly, monthly, customer, and internal meetings and provide activity reports
• Strong understanding of SLA management and ability to meet customer SLAs
• Excellent communication and stakeholder-management skills

Desirable Skills

• Programming experience in Java / JavaScript
• Automation experience with Jenkins, Ansible, GitLab, Chef, or Puppet
• Experience with Microsoft Azure migrations
• Knowledge of automation using Ansible
• Understanding of CI/CD and DevOps methodologies
• Customer management experience
• Coordination with multiple stakeholders and third-party vendors for break-fix activities
• Ability to support implementation of IAM best practices, processes, and tools

Responsibilities

• Build and support a functional ISAM platform for the client
• Coordinate with teams for ISAM implementation and operations
• Support deployment of ISAM servers and provide end-to-end troubleshooting
• Manage ISAM server configurations, policies, user registries, clustering, EAI, junctions, and related components
• Handle production issues, incidents, outage calls, and support tickets
• Ensure adherence to defined SLAs and operational processes
• Maintain technical documentation, SOPs, and knowledge databases
• Coordinate with customers, internal teams, and third-party vendors as required